About
About Us
Balacia is a family-owned, Christian-owned jewelry brand with a passion for providing the best shopping experience.
We take quality to a new level to provide the best jewelry for a wide variety of budgets. Balacía diamonds are specially chosen by Jasmine Carter to ensure that our diamonds are the best of the best. Though many retailers offer I color SI clarity diamonds, we at Balacía believe in going above and beyond to surpass what's average and offer our clients the best quality, colorless and flawless (eye clean) diamonds. We also offer moissanite and various gemstones for all styles.
"We pray to create the best jewelry possible for our clients. Welcome to the Balacia family!" - Jasmine Carter, founder
Our Story
Jasmine founded Balacia in 2017 and Devon started a men's jewelry brand in 2020, then they combined companies into Balacia in 2021. Balacia is 100% owned by the Carters.
"Balacia was born out of a love for sparkles, elegance, love, and a passion for providing top quality jewelry to fit a wide variety of budgets. We at Balacía believe that everyone deserves to have the perfect jewelry of their dreams. Balacia fine jewelry is made to last a lifetime and be passed down as an heirloom piece for your family"
- Jasmine Carter, Founder of Balacía
Press
We are designers- not retailers. Most of our jewelry is custom made. We ensure the best quality! For example, the average necklace chain on the market is .8-1mm yet we use 1.2-1.5mm for extra strength.
"My baby yanks on my necklaces all the time and they have never broken. Thicker chains are more of an investment, yet very worth it! We use heavy gold weight; it is not the cheapest, but it is the best quality and will last forever" - Jasmine Carter
Absolutely! Our Dallas office is by appointment only. In the meantime, feel free to schedule a call and Google search our reviews to feel more comfortable. Almost all of our clients started out nervous, and I'm so happy we amazed them with our quality and customer care :)
Our office
By appointment only :)
2001 Ross Ave #700-200
Dallas, TX 75201
Mon - Fri 10:00-2:00 (Flexible)
Credit/debit, Zelle, money order, Shop Pay/Affirm, Progressive Leasing, Acima Lease to Own, layaway (split payments/deposits), Paypal
Absolutely! Message us anytime :) We offer real customer support- not bots. We typically respond within a few minutes. Please feel free to follow up if we don't respond within 1 business day, it is possible that we did not see your message or you did not see our response
Our jewelry expert Jasmine Carter selects every diamond to ensure it's the best quality! Feel free to message us within 1 business day of placing your order if you would like to choose your stone from our inventory. Our diamonds are high grade, colorless, flawless (zero inclusions to the naked eye), no tinge, no shade, and not milky. We have never in our company history had a client ask to switch diamonds. You are in good hands! We put our best work out there so you can show it off forever
All of our stones are certified earth mined or lab grown diamonds, moissanites, or other gemstones. Please read the description on each listing, as we are very transparent about the stones in each listing. All Balacia engagement rings have certified, inscribed stones and you will receive paperwork
Yes we do! Please contact us to confirm the discount amount, as it varies by item
Please contact Jasmine at info@balacia.com
Yes! We offer premium jewelry for everyone
For custom rings, typical production time is 3 weeks (up to 4 during holiday weeks), however, we can expedite most orders if needed! Please contact us for an exact timeline for your order. Alternative metal rings, such as tungsten and titanium, or custom cut gemstone orders may take 6-8 weeks. Most fashion jewelry orders delivery within 1 week. Almost all of our jewelry is custom made
Almost! We design a majority of our jewelry. There are hundreds of designs we have yet to upload on our website, so please contact us if you'd like to see more. We also have a few partners who designed a few of our pendants, simple bands, etc. For any custom inquiries we receive, the jewelry is designed by us for you
Not at the moment! Possibly soon